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In NOVA’s Crisis Response Training Refresher course, highlights of crisis intervention theory are reviewed including NOVA’s model for intervention with traumatized people. The course addresses practical application of disaster planning, crisis intervention with large groups, and dealing with special issues. The goals are to understand key elements of crisis intervention theory, to practice group crisis intervention (GCI) using the NOVA model, and to understand unique issues of trauma. The training will be led by a NOVA certified trainer.